Product privacy policy
TobeMaps and Tobe XR Privacy Policy
Effective Date: 28 August 2026
Introduction
IDD Tech Pty Ltd ("IDD Tech", "we", "our", or "us") operates the TobeMaps and Tobe XR applications and related services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use TobeMaps, Tobe XR, associated websites, and services available on mobile devices, tablets, computers, and extended reality (XR), augmented reality (AR), virtual reality (VR), and mixed reality devices.
By using our applications, you agree to the collection and use of information described in this Privacy Policy.
Information We Collect
Depending on how you use TobeMaps or Tobe XR, we may collect:
Account Information
- Name
- Email address
- Username
- Organisation details
- Login credentials
Device Information
- Device model
- Operating system version
- Device identifiers
- Application version
- Network information
- Language settings
- Crash and diagnostic information
Location Information
- Precise GPS location
- Approximate location
- Route and navigation information
- Mapping and geospatial data
Location information is collected only when required for application functionality and with your permission.
XR, AR and VR Information
- Headset position and orientation
- Controller movements
- Spatial mapping information
- Environmental understanding data
- Hand tracking information
- User interaction data
This information is used solely to provide XR functionality and improve user experience.
Camera and Microphone Data
- Device camera
- Device microphone
- Photos and media libraries
Camera and microphone access is only used to support application functionality and is not activated without user permission.
How We Use Information
We use the information we collect to:
- Provide and maintain services
- Deliver mapping and XR experiences
- Authenticate users
- Improve application functionality
- Monitor performance and stability
- Troubleshoot technical issues
- Respond to customer support requests
- Comply with legal obligations
- Protect the security of our services
Analytics and Diagnostics
We may use analytics and diagnostic tools to understand how our applications are used. These tools may collect:
- Device information
- Usage statistics
- Performance metrics
- Session data
- Crash reports
Analytics data may be collected in aggregated or de-identified form wherever practical.
Information Sharing
We do not sell personal information.
Information may be shared:
- With service providers assisting us in operating the applications
- With hosting, analytics, security, and support providers
- Where required by law
- To protect rights, safety, or property
- During business transactions such as mergers or acquisitions
All third-party providers are required to appropriately safeguard personal information.
Meta Quest and XR Platform Data
When using Tobe XR on Meta Quest or other XR platforms:
- Platform providers may independently collect information according to their own privacy policies.
- We only access headset, controller, spatial, or interaction data necessary for application functionality.
- We do not use XR sensor data for advertising purposes.
- We do not sell XR interaction data.
Users should also review the privacy policies of Meta and any applicable XR platform provider.
Apple iOS and iPadOS Permissions
Where applicable, TobeMaps or Tobe XR may request access to:
- Location services
- Camera
- Microphone
- Motion sensors
- Photos and media
- Notifications
Permission requests are displayed by the device operating system and can be changed at any time through device settings.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Meet contractual obligations
- Resolve disputes
- Comply with legal requirements
Where information is no longer needed, it will be securely deleted or de-identified.
International Data Transfers
Information may be processed or stored in Australia or other countries where our service providers operate. Where international transfers occur, we take reasonable steps to ensure personal information receives protections consistent with applicable privacy laws.
Security
We implement administrative, technical, and physical safeguards designed to protect information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
No method of transmission or storage is completely secure; however, we take reasonable measures to protect personal information.
Children's Privacy
TobeMaps and Tobe XR are not directed to children under the age of 13, or a higher minimum age where required by local law. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we become aware that children's personal information has been collected inappropriately, we will take steps to remove it.
Your Rights
Where applicable, users may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Withdrawal of consent
Requests can be submitted using the contact details below.
Deletion Requests
Users may request deletion of their account and associated personal information by contacting privacyofficer@cimic.com.au. We will respond within a reasonable timeframe and subject to any legal retention obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and within the application where appropriate.
Contact Us
CIMIC Privacy Officer
IDD Tech Pty Ltd
Level 25, 177 Pacific Highway
North Sydney NSW 2060 Australia
Email: privacyofficer@cimic.com.au
CIMIC Group Limited ABN 57 004 482 982
Contact
CIMIC Privacy Officer
IDD Tech Pty Ltd
Level 25, 177 Pacific Highway
North Sydney NSW 2060 Australia
Email: privacyofficer@cimic.com.au
CIMIC Group Limited ABN 57 004 482 982
Other ToBe product policies
- Tobe Builder - Windows desktop
- Tobe Twin - Web and Tobe Twin Mobile (iOS, Android)
- All privacy policies