Product privacy policy
Tobe Builder Privacy Policy
Effective Date: 19 October 2026
Introduction
IDD Tech Pty Ltd ("IDD Tech", "we", "our", or "us") operates the Tobe Builder application and related services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use Tobe Builder, a Windows desktop application for 4D planning, and related services.
By using Tobe Builder, you agree to the collection and use of information described in this Privacy Policy.
Employment, corporate website, and CIMIC Group matters are covered by the IDD Tech corporate privacy policy at https://www.iddtech.com.au/about/corporate-governance/privacy-policy. This page is for Tobe Builder only.
Information We Collect
Tobe Builder collects:
Account Information
- Name
- Email address
You give us your name and email address when you sign up for Tobe Builder. We do not collect any other account information at sign-up.
We collect name and email so we can identify the account and licence holder and contact them.
Tobe Builder does not use headset, camera, microphone, or GPS location.
How We Use Information
We use name and email to:
- Identify the account and licence holder
- Contact the licence holder
- Provide and maintain Tobe Builder
- Respond to customer support requests
- Comply with legal obligations
- Protect the security of our services
Information Sharing
We do not sell personal information.
Information may be shared:
- With service providers assisting us in operating the application
- With hosting, security, and support providers
- Where required by law
- To protect rights, safety, or property
- During business transactions such as mergers or acquisitions
All third-party providers are required to appropriately safeguard personal information.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Meet contractual obligations
- Resolve disputes
- Comply with legal requirements
Where information is no longer needed, it will be securely deleted or de-identified.
International Data Transfers
Information is stored in Microsoft Azure data centres in Australia East, US Central, or Germany. This means your information may be stored outside Australia, in the United States or Germany.
Where information is stored outside Australia, we take reasonable steps to make sure it is protected in a way consistent with Australian privacy law.
Security
We implement administrative, technical, and physical safeguards designed to protect information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
No method of transmission or storage is completely secure; however, we take reasonable measures to protect personal information.
Children's Privacy
Tobe Builder is not directed to children under the age of 13, or a higher minimum age where required by local law. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we become aware that children's personal information has been collected inappropriately, we will take steps to remove it.
Your Rights
Where applicable, users may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Withdrawal of consent
To ask for access to or deletion of your personal information, email help@iddtech.com.au. We respond within 30 days.
For privacy questions or complaints, contact the Privacy Officer using the details below.
Deletion Requests
You can ask us to delete your account and associated personal information at any time by emailing help@iddtech.com.au.
- We respond within 30 days.
- Where we must keep information for legal reasons, we will tell you what we are keeping and why, and delete the rest.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and within the application where appropriate.
Contact Us
Deletion and access requests
Email: help@iddtech.com.au
We respond within 30 days.
Privacy questions and complaints
Privacy Officer
IDD Tech Pty Ltd
Level 25, 177 Pacific Highway
North Sydney NSW 2060 Australia
Email: privacyofficer@cimic.com.au
Other ToBe product policies
- TobeMaps and Tobe XR - Meta Quest, iOS, Android
- Tobe Twin - Web and Tobe Twin Mobile (iOS, Android)
- Tobe Twin Mobile - iOS, Android
- All privacy policies